Act on specified commercial transactions
Act on specified commercial transactions
Act on specified commercial transactions
- Seller
- Battle-Box
- Location
- 1-36-7, Matsubara, Setagaya-ku, Tokyo, 156-0043, Meidai-mae Bldg B1F & 4F
- Contact Information
- ・Phone Number: 03-6379-3008
・Email Address: info@battle-box.jp - Store Manager
- Kazuhisa Watanabe
- Sales Price
- The price is based on the price displayed on the individual product detail pages. Prices and shipping fees may be revised without notice, regardless of the validity period of catalogs or direct mail issued by us.
- Other Necessary Costs
- ・Shipping: Except for some products, an additional 880 yen (tax included) will be charged per package. Separate shipping charges will apply for Hokkaido, Okinawa, and remote islands.
・Consumption tax - Payment Methods
- ・Bank transfer
・Credit card - Payment Timing
- ・Shipping: Except for some products, an additional 880 yen (tax included) will be charged per package. Separate shipping charges will apply for Hokkaido, Okinawa, and remote islands.
・Credit Card: The payment schedule will depend on your credit card company's billing date and contract details. Please check with your card company. - Delivery Time
- After confirming the payment or completing the cash-on-delivery order, delivery will be made within 3-4 days. In some regions, including Okinawa, delivery may take 4-5 additional days.
- Returns & Exchanges
- ・Before returning or exchanging products, please contact us through the "Inquiry Form." We do not accept returns or exchanges via email.
・Returns and exchanges will be processed through a specified carrier after confirming the product. If a product is sent without notice, we will not accept it. If damage or defects occur due to our responsibility, we will replace the product at no additional cost, and the shipping fees will be borne by us. The following cases are non-returnable, non-exchangeable, and non-cancellable:
・Opened products
・Returns, exchanges, or cancellations due to customer reasons
・Used products (including products that have been assembled)
・Products without packaging (bags, cases, etc.)
・Products with damage or dirt caused by the customer
・Products more than one week after delivery
・Products purchased in-store
・Products returned without our prior consent
・Sale items (including discounted products)/Outlet products
・Made-to-order products
・Heavy items
・Products on the shipping line
・Products returned after shipment will incur a return fee (the same applies to exchanges and cancellations)
・If the cancellation number cannot be confirmed
※Please note that cancellations or changes may not be possible depending on timing.
※Please note that we only handle responses via email.
※Emails sent on weekends and holidays may take additional time to receive a response.